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Delivery times
Version in force as of 4 septembre 2026.
What is sold on this site are services: there is no shipping, no carrier and no delivery charge. This page serves as the delivery policy and sets out the periods within which each service is performed and handed over.
Lead times by service
| Service | Start-up time | Delivery / performance |
|---|---|---|
| Trial session | within 5 working days | 30 min, written goal within 48 h |
| Technical English by the hour | within 7 working days | 1 h, written corrections within 24 h |
| Technical Polish by the hour | within 7 working days | 1 h, written corrections within 24 h |
| Ten-hour package | first session within 7 working days | spread over 4 months maximum |
| Workshop: understanding a blockchain | at the next scheduled session | 1 h 30, 6 people maximum |
| Workshop: digital safety | within 5 working days | 2 h, summary sheet handed out at the end |
| Workshop: understanding a hardware wallet | within 5 working days | 2 h, trilingual glossary handed out at the end |
| 20-hour track | first session within 7 working days | spread over 6 to 8 weeks |
When the period starts
The period runs from receipt of the amount due at order and, where the service requires it, from receipt of the material the Client has to provide.
How it is delivered
Sessions are held by video call (a link is sent by e-mail before each session) or in person in the Oise. Corrections, glossaries and sheets are sent by e-mail as PDFs within 24 hours of the session.
Delay
If the stated period is exceeded, the Client may give the Provider formal notice to perform within a reasonable additional period; failing performance, the Client may terminate the contract and obtain a refund of all sums paid within fourteen days (art. L. 216-6 of the French consumer code).
Area covered
Longueil-Sainte-Marie (60126) and the Oise in person, Hauts-de-France with a travel supplement, and anywhere in France by video call.
Governing law
This delivery policy is governed by French law.
This document is governed by French law. For any question: contact@jacekmucha.fr.